When it comes to the price of diamonds, it is a good idea to read reviews of diamond dealers and find out more about them. Read this review about Novari before you buy diamonds from them.
Who are Novari
Novori Inc., are a diamond retailer based in Bellingham, WA 98225. The President and Chief Executive Officer is Harold Schaffrick. The company has been in business since December the 7th 2005 and registered as a Better Business Bureau member from that date.
Novari Customer Service
Novori offer free FedEx shipping within the USA. A no risk 30 day money back guarantee. All rings are made within the USA.
Their office hours are Monday to Friday 9 AM to 5 PM (Pacific Time) and they have people on the phones so it is more than likely you will get a real person and not a machine when you call their toll free number. After hours you can leave a message and will get a call back the following day.
As far as speed of service is concerned, directly payment is confirmed the diamonds are shipped within 7 days of receiving the order. For customized rings this can understandably take a bit longer. All diamonds are shipped by FedEx fully insured and will require a signature upon delivery.
Novori Inc. will also ship to other countries but any international orders it is wise to contact novori.com first.
Novari Price of Diamonds
Novori offer a very extensive range of diamonds and diamond jewelry products. The prices are reasonable and a 30 day return money back policy is in effect if the diamond piece is not what you expected.
These are loose stones and you can choose and select the type, quality and diamond price to suit you.ENGAGEMENT RINGS
Rings with Sidestones
Three Stone Rings
Matching Bridal Sets
MEN’S WEDDING RINGS
Plain Wedding Rings
LADIES WEDDING RINGS
Plain Wedding Rings
Diamond Certification at Novori
Novori state, “To ensure the value of a diamond has been properly determined, an independent laboratory will inspect and write a report on each individual diamond. These reports include a physical inspection of the diamond and a written report called a grading report or diamond dossier, which will accompany the diamond. A gemologist will place the diamond under a microscope and carefully determined its proportions, color, symmetry, fluorescence, cut, clarity and carat weight. This inspection can take 30 to 60 minutes to complete.These laboratories exist to protect consumers and the diamond industry by creating standards used to grade loose diamonds. Some grading labs may have their own standards and may be more rigid in one category but more lenient in another. The most common independent certification laboratories groups include:
GIA - Gemological Institute of America
AGS - American Gem Society Laboratories
EGL - European Gemological Laboratories
IGI - International Gemological Institute
Novori prefer diamonds certified through GIA, AGS or EGL (USA). These laboratories have an excellent reputation in the North American market for providing accurate and consistent un-biased reports. To avoid disappointment in the diamond you purchase, you should always insist that a grading report from an independent laboratory be part of your purchase.”
Payment Options with Novori
All payment is expected to be made in full prior to shipping. Novori do not accept deposits or accept C.O.D. All payments must be in full in one transaction. The price of diamonds are shown on the website and all prices are in US dollars.
Payment methods include, credit cards for orders under $8,000USD. This can be a Visa, MasterCard, or American Express card. For your security, a Credit Card Purchase Authorization form may be required to be completed with your ID and signature for credit card purchases.
Credit cards: Credit card payments are accepted on orders of $8,000.00 and under. Bank wire: Arrange payment through your bank and receive a 2.3% discount. Bank wire payments are accepted on orders of $250.00 or more.
Novori.com also accept debit cards but bear in mind that there are often daily limits set by banks that may make it difficult for Novori to process a debit card payment.
Wire transfers are acceptable and provide a 2.3 percent discount. This is basically where you have your bank transfer the funds direct from your bank to Novori’s bank. You will need to get instructions from Novori and you can expect it to take up to 3-4 days.
Novori Returns, Refunds and Exchange
If you are not totally satisfied with what you have received from novori.com you can apply for a refund or exchange. The diamonds or jewelry must be returned within thirty days however.
Items that have been worn, altered or damaged in any way may not be accepted for return. Also items may not be accepted if they are returned without all of the original documentation and packaging materials.
Any refunds on purchases made with a credit card will only be credited to the same card. Delivery charges are not refunded.
You can also return your diamond or jewelry item within 30 days of shipment from Novori, to exchange it for another selection. For an exchange, they will issue you credit for the price of the item (less any additional shipping upgrades you may have purchased) and you can apply this credit to the purchase of any other selection of your choice. If the new item you wished to purchase costs more than the credit you have remaining, of course they will charge you the difference.
Comparison purchasing is not supported by Novari. Comparison purchasing is when you buy several items with the intention of keeping the item you like best and then return the remaining items.
If you wish to return or exchange any purchased item call Novori Inc., prior to returning the item.
The Last Word on Novori
Novari provide an extensive range of diamonds at a fair price. It is always important to remain in contact with Novori at every stage of the transaction and always keep a written record of any phone calls.
Novori Inc state, “To ensure your diamond is an untainted symbol of love, we are committed to selling only conflict free diamonds. Conflict free diamonds are diamonds that have been mined in countries where there are no conflicts or civil wars and most of these countries adhere to a stringent regulation to control the exportation of diamonds called the Kimberley Process.”
If you have bought any diamonds, diamond jewelry or other products from novari.com, please feel free to leave your feedback on the quality of service and products including any novori.com online complaints and special attention or service given by novori.com online.